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Writer's pictureDean Ambrose

athenaOne Review

The athenaOne suite of medical software provides your practice with the tools it needs to run more efficiently and effectively. The athenaCollector offers the revenue management every practice needs, the athenaCoordinator enables patients to schedule appointments and review records from the comfort of their home, and the athenaClinicals manages patient medical records.

PROS/CONS

As healthcare moves online, electronic health records are a vital part of medical practice. It is essential to have an Electronic Health Record (EHR) that integrates with mobile devices, provides practice management, and offers a patient portal in order to provide the best customer experience possible athenaone reviews.

athenaOne is athenahealth’s EHR, practice management, and patient engagement software. It combines network intelligence with back-office support to ensure great patient care and revenue management.

The software allows you to access your daily schedule, manage your clinical inbox, document exams, and place orders. It can also be used for documentation during an exam. The athenaOne mobile app syncs in real-time with the athenahealth EHR.

The athenaOne suite of services includes the athenaCollector, which provides tools for practice management and financial reporting. The athenaClinicals is the EHR component of the practice software, which allows you to manage documents and access patient history. The athenaCommunicator patient portal provides patients with the ability to schedule appointments, pay bills, and view lab results.

Who is athenaOne for?

The athenaOne software and practice management tools are suitable for federally qualified health centers, specialty practices, lab and imaging centers, primary care physicians, and startups.

It is ideal for the following practices:

  • Internal and family medicine

  • Pediatrics

  • Hospitals and healthcare systems

  • Cardiology

  • Obstetrics and gynecology

  • Orthopedics

  • Gastroenterology

athenaOne features

athenaOne’s EHR provides charting, electronic health records, medical billing, patient engagement, telehealth, mobile capabilities, and medical order transmission. This athenaOne suite of tools enables a medical practice to run smoothly.

EHRs

The athenaOne tools include the company’s medical records software known as athenaClinicals. It allows phys



icians to record their SOAP notes (


for subjective, objective, assessment, and plan) and write prescriptions during their visit. Doctors can also use the athenaOne app to ta


ke a picture of a wound or infection for visual documentation of the visit.


Medical billing and coding


The athenaOne’s revenue cycle management solution is known as athenaCollector. The athenaCollector provides the financial reporting and practice management component for medical practices.

The athena billing system offers fast, accurate medical coding support from HIPAA-compliant coding specialists. The claims are scrubbed to reduce errors prior to submission to the insurance company.

Patient portal

The athenaOne app integrates with the athenaCommunicator, which is the patient portal and engagement set of tools for medical practices. It includes group call campaigns and delivery of lab results. Patients can schedule their visits and pay their bills through the patient portal.

The portal enables you to stay connected with patients through each stage of their visit. It will check the patient in, notify the physician of their status, and when they are ready to be seen. Patients can also log into the portal to view their lab results after the visit.

Patient summary

Physicians can use the patient summary to review the patient’s current situation and prior history. The patient snapshot gives the physician a quick glance at when the patient was last seen and what has happened since then. It also provides vitals and any problems.

The summary can be tailored to the specific needs of the physician. Sections that aren’t as relevant can be deactivated.



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